Combatting Harmful Design for Consumer Safety

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  1. 2025 Summit
  2. Sessions

Combatting Harmful Design for Consumer Safety

- 90min

English

What is harmful design and how does it impact users? How can does impact consumer safety? Come to this workshop to find out more!

Harmful design patterns, often called dark patterns or deceptive design, is design that can nudge, manipulate, confuse or deceive users into making decisions they didn't intend to make. In California, the EU, and India, there is specific regulation against harmful design patterns but many countries use pre-existing regulation to combat harmful design patterns. This workshop will focus on Caroline Sinders' ambassador project on researching harmful design patterns in financial services, provide tips and tricks on how to identify and avoid harmful design patterns, and unpack how design and policy intersect, all while centering how to design to protect marginalized and vulnerable consumers.